Privacy Policy

Privacy Policy

At Vihaana Travels Pvt. Ltd., accessible from www.vihaanatravels.com.np, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services.


1. Who We Are

Our official website address is: https://www.vihaanatravels.com.np
We provide comprehensive travel services including tour packages, ticketing, hotel bookings, transportation, and visa assistance.


2. Comments

When visitors leave comments on our site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect and prevent spam.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval, your profile picture becomes visible in the context of your comment.


3. Media

If you upload images to our website, please ensure they do not contain embedded location data (EXIF GPS). Visitors may download and extract such data from images posted online.


4. Cookies

  • If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for convenience. These cookies last for one year.

  • When you visit our login page, a temporary cookie is set to check if your browser accepts cookies. This cookie does not store personal data and is removed when you close your browser.

  • If you log in, we set cookies to remember your login details and screen display preferences. Login cookies last for two days, while display preference cookies last for one year. If you select “Remember Me”, your login persists for two weeks. Logging out removes these cookies.

  • If you edit or publish a post, an additional cookie is saved in your browser containing the post ID. It does not include personal data and expires after one day.


5. Embedded Content from Third-Party Sites

Our site may include embedded content (such as videos, images, articles, etc.). Embedded content behaves just like a visit to the original site and may collect your data, use cookies, or track your interaction. If you are logged in to that third-party site, your interaction may be monitored.


6. Data Sharing

If you request a password reset, your IP address may be included in the reset email for verification and security purposes.
We do not sell or share your personal data with third parties except when required by law or necessary to provide our services.


7. Data Retention

  • Comments and their metadata are retained indefinitely to enable automatic approval of follow-up comments.

  • For registered users (if applicable), we store the personal information provided in your user profile. You can view, edit, or delete your information anytime (except for your username). Website administrators can also access and manage this data.


8. Your Rights Over Your Data

If you have an account on our website or have submitted comments, you can request an exported copy of your personal data. You may also request the deletion of any personal data we hold about you, excluding data we must retain for legal, administrative, or security purposes.


9. Where Your Data Is Sent

Visitor comments may be analyzed through automated spam detection services. We take reasonable steps to ensure data security and privacy in such processes.


10. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Vihaana Travels Pvt. Ltd.
Phone: +977 970-5970587
Email: info@vihaanatravels.com.np
Website: www.vihaanatravels.com.np